TrialTech Medical, INC. PRIVACY POLICY
Introduction:
At TrialTech Medical, Inc.”TrailTech” we are committed to safeguarding the privacy of our customers. We will never sell, release, or transmit customer information externally for any purpose, other than with approved business partners, in secure circumstances, and only then for the benefit of creating successful global Patient Recruitment solutions for our clients. All internal information is gathered and retained only for the duration of retained services, except as defined by regulatory requirements, and then based upon the regulatory retention period, and/or client request for data archival.
The Privacy Statement describes how we collect, use, protect, and disclose the Personal Information that you share with us online and offline, unless otherwise provided pursuant to an informed consent signed by you.
TrialTech websites that display this Privacy Statement are committed to only collecting, maintaining, and securing your Personal Information in accordance with the terms of this statement. We encourage you to read this Privacy Statement in its entirety before submitting any information. By using any TrialTech website, portal, or services, submitting or requesting information, you acknowledge that you understand and agree with the provisions of this Privacy Statement.
Information That We Collect:
TrialTech Medical processes your personal information to meet our legal, and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice. We may collect information about your visit on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you looked at on our site, and the site you visited just before coming to ours. We may also record the name of your Internet service provider. We only use this information to measure site activity and to develop ideas for improving our site.
We may also ask you to fill out a form for a potential study opportunity. Submitting this information is optional, and we collect it so that approved, GDPR & HIPAA-compliant staff members can follow up on your inquiry. We will not use this information for any other purpose without your consent, unless required by law. If you request it, you are entitled to a copy of any personal information about you that we have collected through this website. We will correct or update the information if you request that we do so.
The Personal Data that We May Collect Includes:
• Name
• Date of Birth
• Home Address
• Personal Email
• Business Email
• Home Telephone Number
• Mobile Telephone Number
• Interest in Future Studies
• Health/Medical Information
We Collect Information in the Following Ways:
From our Web Analytics, Online Forms, website cookies, Via Phone Call and Text
How We Use Your Personal Data:
TrialTech Medical takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with information and/or marketing, you are free to withdraw this consent at any time.
The purposes and reasons for processing your personal data are detailed below:
• We collect your personal data for study and trial qualification.
• We collect and store your personal data as you expressed interest in participating in a study or trial.
• We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests.
Your Rights (EU Residents Only in Compliance of GDPR):
You have the right to access any personal information that TrialTech Medical processes about you and to request information about:
• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data
• If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
These requests can be sent here: privacyofficer@trialtechmedical.com
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information:
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. TrialTech Medical may use third-parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws accordance with Article 28 GDPR and any other appropriate confidentiality and security measures.
Safeguarding Measures:
TrialTech Medical takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures in place, including: – SSL, TLS, encryption, pseudonymization, restricted access, two-factor authentication, firewalls, anti-virus/malware.
Transfers Outside the EU (EU Residents Only in Compliance with GDPR):
TrialTech Medical resides and operates in the United States and utilizes products or services (or parts of them) that may be hosted/stored in non-EU countries, which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”), but always in accordance with data protection law and subject to strict safeguards. For example, we work with third parties to use their software platforms who have servers outside the EEA to send communication emails to our users.
Consequences of Not Providing Your Data:
You are not obligated to provide your personal information to TrialTech Medical, however, as this information is required for study and trial qualification, we will not be able to offer some/all our services without it.
How Long We Keep Your Data:
TrialTech Medical only ever retains personal information for as long as is necessary, and we have strict review and retention policies in place to meet these obligations. We are required in some cases to keep your basic personal data (name, address, contact details) for a minimum of 6 years, after which time it will be destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
How to Contact Us:
If you have any questions about our Privacy Statement, or need to contact us for any other reason, you may email us at privacyofficer@trialtechmedical.com. If you are located in the European Union, you may contact our representative in the European Union by sending an email to DataRep at datarequest@datarep.com quoting “TrialTech Medical, Inc.” in the subject line.
HOW TO RESOLVE YOUR PRIVACY-RELATED COMPLAINTS
If you have a privacy-related concern or complaint, please contact us using the information above, and we will attempt to address your concerns. You may contact the Data Protection Authority in your country if we do not resolve your complaint.